Support

welcome to Mac Productions support

We’re here to make sure you get help—fast.

Whatever you need, you’ll find clear, friendly support options below.

Bill payment center support

Having trouble with your bill payment service? 
Call 1.800.683.4214 (M-F 9am-8pm EST) and (Sat 10am-6pm EST)

Call Us
Credit Card Processing Support

Questions about your terminal or need supplies? Call 1.800.761.8039

Call Us
SideHustle Support

Text the word support to 1.216.503.8570 for quick help

Manage Your Account

You can pay your bill, print out a statement and more... 

My Account
create a help ticket 

If you’re experiencing a different issue or need help with another service, just create a support ticket. Our team responds quickly. 

Help Me!

Pay My Bill

No Login Needed

Pay your Mac Productions bill in a flash.
 Scan a QR code for CashApp or Venmo, enter the amount, and get a receipt sent to your email or text.
 (CashApp or Venmo account required)

Screenshot_20231203-012551
cashApp quick pay QR

CashApp Account Required

Link to my Venmo profile
venmo quick pay QR

Venmo Account Required

We take pride in our support—real answers from real people.
Got a question or something not working right? Contact us, and we’ll help you out.