Privacy Policy

our privacy Policy

What Does Our Privacy Policy Include

Our policy covers how and why we collect, use, protect and share your personal information that is collected by our retailers, from our website, mobile applications, affiliates, and business partners.   We jointly own the information that is collected by our retailers who maintain a separate privacy policy.  Contact your retailer to find out more about their policy.

Mac Productions understands that the privacy and security of your information is an important responsibility.  We limit the use of your information to what we need to manage the business and deliver outstanding service, which includes informing you about our services and other opportunities.  Enrollment and use of Mac Productions products and services is always voluntary and you can opt out at any time.  This and other privacy principles are outlined in this privacy principle.  If you have questions or concerns regarding this statement, please contact us at

Information We Collect And Why We Collect It

Retailers, partners, and affiliates use Mac Productions products and services to enroll and identify customers for our products and services.

Mac Productions may also collect data from devices you use to engage in our products and services.  This includes computers, smartphones, cellphones, or other electronic devices.  The information collected may include cellular phone number, IP address, device information, location and other behavioral information.  To ensure a quality experience, some services will employ “cookies”  or other means of temporarily storing data on your electronic device.  The cookie is transmitted to our services to simplify identity verification, transaction and may employ tracking mechanisms.  If you choose to not allow the use of device information or cookies, please consult the user manuals of your device to disable this functionality.

Mac Productions receives information from third parties that may be added to your consumer file or is used during transactions for fraud control and other purposes.  If the third party discovers errors in their information about you they are legally obligated to notify us of the corrections which we also have a legal obligation to correct in your consumer file.  You have the right to see your consumer file at any time and we will work with you to correct any data errors.

If you take advantage of offers and services from the affiliates and business partners of Mac Productions, your relationship with them is separate from and in addition to your relationship with Mac Productions.  You are responsible for understanding their policies regarding information gathering and sharing of information. 

Fraud Protection

Mac Productions, its retailers, affiliates and business partners reserve the right to use enrollment and account information, biometrics, and transaction data to protect Mac Productions retailers, affiliates and business partners from fraud.  Mac Productions may elect at its sole discretion to actively pursue and prosecute those who attempt to defraud Mac Productions products and services, its users, its merchants or other third parties associated with Mac Productions.  Mac Productions reserves the right to deny and or withdraw use of Mac Productions products and services. to any person for any reason consistent with the law.

Your Information Is Secure

Mac Productions uses reasonable information security measures including physical, administrative, and technical safeguards to protect your data.  Information collected by Mac Productions, or shared with us by our retailers, affiliates and business partners is protected by network and data encryption, when appropriate.  We enforce strict security policies to ensure that only properly authorized individuals have access to your data and this type of access is limited to only that which is required.  If you participate in a Mac Productions product or service that requires a username and password, you are responsible for keeping that information private.  Mac Productions will apply the above safeguards to that information.  If you feel that your username and or password has been compromised, you may have them changed by contacting us.

Service Providers

We share personal information about you with service providers that help with our business activities, including email and text messaging providers, marketing program managers, data analyst organizations, consumer reporting agencies, information bureaus and other companies that help us validate your identity or assist with risk management.  We do not allow our service providers to use or share your personal information for any purpose other than providing us with data related to the above tasks.

Products and Services Offered by Other Businesses

We may enable other businesses to offer you products or services available through marketing arrangements with our retailers or through direct engagement with Mac Productions.  You may purchase these products and services through our retailers, online or via mobile services.  We indicate to you when we offer products and services on behalf of other businesses and share with these businesses personal information related to your purchase of their products and services.

Unaffiliated Third Parties

We may share your information with business partners who perform consumer reporting or marketing services for third party companies unaffiliated with Mac Productions.  Consumer reporting agencies use our data to research consumers in support of companies that provide financial services and other direct to consumer services.  Mac Productions may provide your information to marketing organizations who either market their products or services directly to consumers or on behalf of third party companies unaffiliated with Mac Productions.

You may opt-out of sharing your data to unaffiliated third parties by contacting us by any of the methods listed below.

Legal Requirements And Protection Of Our Company

We may share your information in other special circumstances, which include situations when sharing is required by law, or we believe sharing will help to protect the safety, property, or rights of Mac Productions, our retailers, our affiliates and our business partners.  Examples include:

Protecting the safety of our employees

Identifying and addressing fraud or financial risk

Responding to search warrants or other valid legal inquiry

Responding to an investigative body in the case of breach of an agreement or violation of law

In the event that all or part of our business is merged, sold or reorganized (including transfers made as part of insolvency or bankruptcy proceedings), personal information about you could be shared with the successor business.  We will use reasonable measures to ensure that any successor treats your information in accordance with this policy.


Disputes and Resolutions

The Mac Productions consumer file containing your personal information is built up over time and may include multiple sources including our retailers, affiliates, business partners and service providers.  As such, errors do sometimes occur.  If you are notified by one of our retailers, affiliates, or business partners that Mac Productions is reporting negative or inaccurate information about you, you have the right to examine your consumer file.  If you dispute the negative information, Mac Productions will assist you with contacting the party that reported the information so you may work with them directly to resolve the dispute.  If Mac Productions is the source of the negative information, we will research the dispute with you and provide timely resolution.

You have the right to review your consumer file at any time by contacting us by any method listed below.

Marketing Preferences

When we send marketing communications to you, we use the following standards:

We use an opt-in standard for phone and text messages.  Opt-in means we only conduct the activity with your affirmative consent

We use an opt-out standard for email messages or postal mailings.  Opt-out means we may contact you but will stop upon your request by any of the methods listed below.

Your information may be shared with our retailers, affiliates and business partners for marketing their products or services.  You may opt-out of Mac Productions sharing your information with these entities.  If you accept offers, or purchase products or services from our retailers, affiliates, and business partners you are responsible for understanding their Privacy Policy and opt-in/opt-out procedures.

To change your preferences, you may contact us by any of the methods listed below.

How Mac Productions Might Contact You

Mac Productions may periodically contact you in writing, by email or by phone to update your account information.  We may send users occasional updates on service enhancements or new products.  Users are not able to unsubscribe from service announcements, because they may include important security information.  If you have contacted Mac Productions with a question or request, we will respond using the contact information you provided when you made that request, or using the information you voluntarily provided at enrollment.  Mac Productions may occasionally run contests or conduct surveys.  Participation in these surveys or contests is voluntary.

Updating Account Information

Mac Productions will not change your account information without your permission.  If you are enrolled in any of the Mac Productions products and services, you may update or correct your information at any authorized Mac Productions retailer by any of the methods listed below.


Changes to Privacy Policy Notification

We will update our privacy policy from time to time.  When we make changes to our privacy policy an update will be posted on the Mac Productions website..  It is your responsibility to review and understand our privacy policy and related disputes and resolutions process.  Please refer back to this privacy policy on a periodic basis.  If you need assistance in understanding any aspect of our privacy policy you may contact us by any of the methods listed below and we will be glad to assist.

California Privacy Rights

Our privacy describes how we collect, use and share information in our business.  The policy and rights apply to all customers.  In addition to the right to request a copy of their consumer file at any time.  California residents also have the right to request a list of Mac Productions retailers, affiliates and business partners with whom their data has been shared.  California residents may request this information via any of the contact methods listed below.

Mac Productions Contact Information

Telephone: (833) Pick-Mac


Mac Productions, Inc

Attn: Compliance Department

13115 Puritas Ave., Suite 3

Cleveland, Ohio 44135


This policy was last updated on 11.30.23