Jobs at Mac Productions

The people here at Mac Productions create lasting relationships with our customers — It’s the diversity of our people and their ideas that inspires everything we do, from award winning  customer service to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Where do you see yourself at Mac Productions?

iRep (Internet Based Sales Representative) – Make your passion your profession.  If you love meeting new people online and offline, you’ll probably be great at it. That’s what you’ll do every day as an iRep. And with each customer conversation you have, it becomes clear: You’re not just conversing. You’re generating income.

Genuine, homemade support.
When people need our products and services, an iRep is often the one who responds. From your own home and within your community, you’ll be their human connection to Mac Productions: friendly, thoughtful, and real. You’ll promote our products and services, solving issues that plague customers’ daily lives.  And every time you solve a customers problem, you’ll be amazed by what it does for yours.

Your home. Now open for business.
Comfort, convenience, and a no-hassle commute are all reasons people like to work from home. But if it sounds casual, make no mistake — this is a professional role.  Working from home isn’t for everyone, but if you’re confident, disciplined, and self-motivated, home can be a place where work and life don’t clash — they collaborate.

We’ll train you to be the best.
We provide you with free on-going training.  You’ll learn from certified instructors with over 300 years of combined experience.  We prepare you for sustainable success.

You’ll be well connected.
A network of coworkers is always there for you, and you’ll keep in touch with your team and manager through video conversations and chat tools.

We expect everything from an iRep that our customers do.
For years, Mac Productions has been recognized as offering the best customer service in the industry, and there are several reasons why: our iReps. They’re curious investigators, problem solvers, and good listeners. Are you? Do you like the way it feels when you help others? Do you have the discipline to manage yourself? Can you focus in a home environment? Are you a multitasker? Are you our next iRep?

Apply As An iRep

Team Manager
You’ll be responsible for providing daily supervision and promoting the development of iReps. Like our iReps, you must be customer focused, self-motivated, and friendly, with a passion to solve customer issues effectively. You’ll manage iReps’ performance and development through regular online meetings and coaching sessions.

Apply As A Team Manager

Home Area Manager
You’ll supervise a set of Team Managers overseeing our iReps. You’ll ensure that they’re all doing what it takes to solve customers’ issues using our products and services in a customer-focused manner. You’ll supervise each Team Manager’s performance and development, with regular meetings and coaching sessions. And you’ll be expected to provide business-level consulting and deliver results based on business requirements.

Apply As An Area Manager
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